Vol 8 #23

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In This Issue

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My 2¢ Worth


o you know that women blink twice as much as men during the course of a day?

mmm.

nd all this time I just thought they were winking at me. :-)

ell, I really don't have much to say today. I'm busy with Web projects right now. Therefore, I'll let you get on with this issue. Enjoy!

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Feature Article

Take Your Business to the Next Level with Multiple Streams of Income


by: Stephanie Chandler
WBusiness Info Guide

If you're like most entrepreneurs, you aren't satisfied with letting your business sit in idle mode for long. You want it to continue to grow and reach the level of success that you've been dreaming about. Well here's your chance to light a fire under your company's success.

It seems that everyone is talking about how to generate multiple streams of income, and they're talking about it for a reason--it works. While a business may be able to run with a few products and services for awhile, it is the introduction of new products and services that expands the bottom line.

To get a better idea of how multiple income streams can propel a business to new heights, take a look at some of the biggest success stories.

Yahoo! got its start in 1994 in a Stanford University campus trailer as "Jerry and David's Guide to the World Wide Web." Founders David Filo and Jerry Yang, PhD, began keeping track of websites they liked. Soon hundreds of visitors were logging on and the duo realized they had a business in the making.

After incorporating in 1995 and taking the company public in 1996, Yahoo! has grown to reach over 345 million individuals. The long list of services offered include web hosting, e-mail, personals ads, yellow pages, maps, instant messenger, a shopping network, and dozens of other services. Many of Yahoo's services are offered for free and revenues are generated from upgrades to premium services, advertising, alliances with other businesses, and the introduction of new services.

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Article continues.

Starbucks is a favorite destination for coffee lovers, and the passion for a good cup of java was the foundation for this hot company that began in 1971 as a small shop in Seattle's Pike Place Market. Once established, Starbucks began adding new products, like the signature Frappucino, to reel in customers. Patrons can also purchase fresh beans, mugs, candy, coffee brewing equipment, gift cards, and music CDs, or indulge in the one of the tasty ice cream flavors from the new retail product line. There are currently 4593 company-owned locations and an additional 2158 licensed Starbucks locations, proving that thoughtfully planned revenue streams can catapult a company into phenomenal success.

eBay began in 1995 as a forum for swapping Pez dispensers and has morphed into an on-line giant reaching more than 135 million users. To achieve its record growth, the company expanded its product categories to include everything from office supplies, sports memorabilia, and music to real estate, automobiles, and concert tickets. More than 1.4 billion items were listed for sale in 2004. Acquisitions of PayPal, an online payment processing service, eLance, a directory of freelance service providers, and several other companies have also helped eBay grow in record proportions. Ebay has sites in more than twenty countries, serves up a popular storefront program, hosts user conferences, and continues to grow the customer base through an affiliates program.

Home Depot crafted its niche by offering customers a large variety of products when the doors opened in 1978. Now over 1800 stores strong and with a selection of over 40,000 building materials and lawn and garden products, the home improvement giant has expanded its offerings to include installation services, how-to workshops, home delivery, tool rental, truck rental, and a popular series of books.

A Call to Action

So how can a small operation achieve even a fraction of the success experienced by the big companies? By emulating their business models.

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Article continues.

If sales are flat or simply not growing fast enough at your company, consider how you can build on the foundation. Ask yourself these questions:

  • What products or services would my existing customer base like to see?
  • What products or services could lure in new clients?
  • What products or services are being offered by my competitors?
  • How can I implement my new offerings?
  • How will the new offerings affect my bottom line?

Here are ten ideas to consider:

  1. Offer consulting services in your area of expertise.
  2. Add a new line of products.
  3. Form an alliance with another business.
  4. Sell advertising on your website, in your e-zine or at your place of business.
  5. Launch a second business that is complimentary to your primary business.
  6. Offer new services and outsource them to contractors.
  7. Create a subscription-based offering such as a newsletter or mentor program.
  8. Create your own products for resale.
  9. Train others to run a business likes yours.
  10. Publish books, e-books or other information products.

Not only can the introduction of a new product or service increase your bottom line, but it can boost exposure for your business. Since most people need to be exposed to a product or service at least eight times before they pull out their wallets and buy, your business needs to be seen everywhere. New products and services mean new methods of advertising and the potential to expand your customer base.

Implementing a new revenue strategy is not the only way to grow a business. You need careful planning, capital, and a good marketing plan. Even the biggest companies started out small so with a little ingenuity and some careful planning, your business could be the next success story.

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Stephanie Chandler is a small business expert and author of "From Entrepreneur to Infopreneur: Make Money With Books, E-books and Information Products" (John Wiley & Sons) and "The Business Startup Checklist and Planning Guide" (Aventine Press). Visit her website at www.BusinessInfoGuide.com to access hundreds of resources for entrepreneurs.

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Second Article

Marketing - The Life Blood Of Any Business


by: Andrea Lea Churchill
FWS Marketing

Marketing is a broad business subject that encompasses a range of activities including advertising, public relations, sales, and promotions. Generally, you will find that people often confuse sales with marketing, when in fact the two are quite different. Marketing is all about getting a product or service into the market, promoting it, influencing behavior, and encouraging sales turnover. Sales, quite distinctly, is the actual transaction of getting a product or service into the hands of your customers.

With so many messages being propelled towards all of us these days, it is more critical than ever for a company to get their product noticed. This means marketers have evolved to being creative. Marketing is not an exact science and managers who know little about it are afraid that the marketing staff within their firm is often wasting valuable money. The truth is that marketing is an investment that always pays off; it just may come back in ways that are not necessarily measurable. So even though one campaign may bring moderate results, another will bring astonishing profits.

Companies not committed to a marketing program are at a disadvantage in today's business world. Those who are still focused on their products, rather than their customers, are doomed to experience lots of failure. Knowing what your clients' expectations are and working to exceed them is the key to ultimate business success.

There are millions of marketing ideas just waiting to be created. If you need to generate ideas, start by brainstorming on paper or on the computer. One small idea generally leads to many other ones. Alternatively you can do an internet search for specific marketing ideas you are wanting to use in your marketing program. If you lack the time or talent to be creative and generate your own marketing ideas, there are marketing companies that can assist you to build a complete marketing strategy.

When you are planning your marketing program, keep in mind the hurdles you may face, and think of ways to eliminate them. Some things that may hold you back from implementing your marketing ideas include budget shortfalls, lack of skill, or being understaffed. Think of ways around this as you plan your strategy for the future.

Finally, think about the specific steps that you can use in a marketing campaign. Your marketing actions might include advertising, sponsorship, branding, and public relations. Or, you may want to stick with direct mail, product packaging and creating promotional materials such as caps or pens. Whatever method you choose, make sure you are pointing excited energy in that direction. It will be reflected in the results!

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Andrea Lea Churchill has created a resource site FWS Marketing . Feel free to submit an article if you would like to contribute.

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